The Emotional Experience
The feeling economy and why brands that emotionally connect win.
The Emotional Experience is more than a book, it’s a call to reimagine how we lead, work, and connect in the Feeling Economy. Drawing on years of research and real-world examples from iconic brands like Disney, Fairmont, and Ritz-Carlton, bestselling author Jesse Dyer reveals that emotion, not product, price, or process, is the true differentiator of great companies. Blending behavioral science, storytelling, and leadership insight, Jesse shows that emotional intelligence is no longer a soft skill; it’s a strategic advantage.